Terms and Conditions – wc99 Online Gaming Platform

By accessing, registering on or using the wc99 platform in any capacity, you confirm that you have read these Terms and Conditions in full, that you understand them and that you agree to be bound by them. This agreement comes into effect the moment you complete the wc99 registration process and does not expire unless your account is closed.

wc99 reserves the right to modify these Terms and Conditions at any time. When significant changes are made, we will notify registered players via email or a prominent notice on the platform. Continued use of wc99 after the effective date of any change constitutes acceptance of the revised terms. If you disagree with a change, your only option is to close your account and stop using the platform before the change takes effect.

These terms apply to all products and services offered through wc99, including casino games, sports betting, esports betting, crash games, fishing games, slots, roulette, live dealer tables, bonuses and the referral programme.

Throughout these Terms and Conditions, the following terms carry the meanings defined below:

• "wc99" / "we" / "us" / "the platform" – refers to the wc99 gaming and betting platform accessible at wc99.im and any related services operated under the same brand.
• "You" / "the player" / "the user" – refers to any individual who has registered an account on wc99 or who accesses the platform in any capacity.
• "Account" – the personal account created by a player upon completing the wc99 registration process.
• "Balance" – the total amount of funds held in a player's wc99 wallet, denominated in Pakistani Rupees (PKR).
• "Bonus" – any promotional credit, free spin, cashback, referral reward or other non-cash incentive offered by wc99 to eligible players.
• "Wagering requirement" – the number of times a bonus amount must be wagered on eligible games before it can be converted to withdrawable funds.
• "Qualifying deposit" – a real money deposit made by a verified player that meets the minimum amount threshold for a specific promotion.
• "Verified account" – an account that has completed CNIC identity verification and, where required, address and payment method verification.
• "Prohibited territory" – any jurisdiction from which wc99 is explicitly excluded from operating under its licensing terms.

To register and use wc99 you must meet all of the following eligibility criteria at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. wc99 does not permit minors to register or participate in any gaming or betting activity on the platform under any circumstances.
• You must be a human individual acting on your own behalf. Registrations made by bots, scripts or on behalf of another person are not permitted.
• You must not be a resident of any jurisdiction in which accessing online gaming is prohibited by local law.
• You must provide accurate, truthful and up-to-date information during the registration process, including your full name, date of birth, CNIC number and mobile number.
• You must maintain only one account on wc99. Duplicate accounts, whether created intentionally or otherwise, will be merged or closed and any balances in excess of original deposits may be forfeited.
• You must not be a current employee, contractor or close relative of an employee of wc99 or its partner game providers.

You are solely responsible for maintaining the security and confidentiality of your wc99 account credentials, including your password and any linked mobile wallet or bank OTPs. wc99 will never ask you for your password via email, chat or phone.

• Do not share your wc99 login credentials with any third party under any circumstances.
• Use a strong, unique password for your wc99 account that is not used on any other platform.
• Enable any two-factor authentication options available in your account settings.
• Notify wc99 support immediately via live chat if you suspect unauthorised access to your account.
• wc99 accepts no liability for losses arising from unauthorised account access where the player has failed to adequately protect their credentials.
• Sessions left unattended on shared or public devices are your responsibility. Always log out after each wc99 session on shared devices.

wc99 monitors account activity for patterns consistent with unauthorised access, account sharing or coordinated fraud. Where such patterns are detected, we may temporarily freeze the affected account pending investigation and will contact the registered mobile number to verify ownership.

All deposits on wc99 are processed in Pakistani Rupees (PKR). The following payment methods are accepted for deposits:

• All deposits must originate from a payment method registered in your own name. Third-party deposits are not accepted and will be returned minus any processing costs incurred.
• Deposited funds not used for wagering within 180 days of the last account activity may be subject to an inactivity fee of Rs 200 per month as described in Section 14.
• wc99 reserves the right to impose additional verification checks on large or unusual deposits as part of its anti-money laundering obligations.
• Failed deposit attempts due to bank-side issues are not wc99's responsibility. Contact your bank or mobile wallet provider in the first instance if a deposit does not arrive.

Withdrawals from your wc99 account are subject to the following conditions:

• Your account must be fully verified (CNIC verification completed) before any withdrawal is processed. wc99 will not release funds to an unverified account.
• The minimum withdrawal amount is Rs 200. There is no maximum single withdrawal limit, though large withdrawals may be subject to enhanced due diligence checks.
• Withdrawals must be made to a payment method registered in your own name. wc99 does not process third-party withdrawals under any circumstances.
• Mobile wallet withdrawals (Easypaisa, JazzCash, NayaPay, SadaPay) are typically processed within five minutes of approval during normal operating hours.
• IBFT bank transfer withdrawals are typically completed within two hours on business days. Weekends and public holidays may result in longer processing times depending on your bank.
• Visa/Mastercard withdrawal timelines are subject to the issuing bank's processing schedule, typically three to five business days.
• wc99 reserves the right to delay or suspend withdrawals pending verification, investigation of suspected fraud or fulfilment of active wagering requirements.
• If a bonus is active on your account at the time of a withdrawal request, the relevant wagering requirements must be completed first unless you choose to forfeit the bonus.

wc99 offers various promotions including welcome bonuses, reload bonuses, free spins, cashback offers and referral rewards. All bonuses are subject to the following general terms in addition to any specific terms published with the individual promotion:

• Bonuses are only available to verified wc99 accounts. Unverified accounts cannot claim promotional credits.
• Each wc99 player is entitled to claim a welcome bonus once only. Attempts to claim a welcome bonus on duplicate or re-registered accounts will result in forfeiture and possible account closure.
• Unless a specific promotion states otherwise, wc99 bonus funds carry a wagering requirement of 30x the bonus amount. This means a Rs 1,000 bonus must generate Rs 30,000 in total qualifying bets before any portion of the bonus can be withdrawn.
• Wagering requirements must be completed within 30 calendar days of the bonus being credited. Uncompleted wagering requirements result in the bonus and any associated winnings being forfeited.
• Bets placed on certain game categories — including but not limited to table games, live roulette outside bets and certain low-volatility slots — may contribute at a reduced rate or zero towards wagering requirements. Specific game contribution rates are published in the relevant promotion details.
• wc99 reserves the right to withdraw, modify or cancel any promotion at any time with reasonable notice where practically possible.
• Referral bonuses are credited after the referred player's first qualifying deposit and CNIC verification. Referral rewards are capped at the tier limits described on the Refer a Friend page.

The following rules apply to all betting and gaming activity on the wc99 platform:

• All bets are final once confirmed. wc99 does not cancel bets or reverse outcomes on the basis of player error, misunderstanding of game rules or dissatisfaction with a result.
• In the event of a game malfunction, software error or disconnection that results in an incomplete game round, the round will be voided and the stake returned to the player's balance. This applies equally to RNG and live dealer games.
• wc99 casino games use random number generators certified by independent testing laboratories. Live dealer games use physical equipment operated by human dealers. Neither category is manipulable by wc99 staff or players.
• Sports and esports betting results are settled according to the official competition result. Where an event is abandoned, postponed or otherwise fails to complete, wc99 will apply standard void and settlement rules consistent with industry practice.
• Minimum and maximum bet limits are displayed on each game or market. Placing a bet outside the permitted range is not possible on wc99. Displayed limits are subject to change.
• wc99 reserves the right to void any bet that it reasonably suspects was placed using inside information, in collusion with other parties or in connection with match-fixing activity.

The following activities are strictly prohibited on the wc99 platform. Engaging in prohibited conduct may result in immediate account suspension, forfeiture of balances and referral to relevant authorities:

• Registering more than one account, including via different mobile numbers, email addresses, CNIC numbers or payment methods.
• Using software, bots, scripts or automated tools to interact with wc99 games, place bets or exploit promotional mechanics.
• Exploiting software bugs, display errors or pricing errors to generate artificial profits. Any winnings generated through known errors must be reported and will be reversed.
• Colluding with other wc99 players at live tables to gain an unfair advantage.
• Using wc99 to launder money, process fraudulent transactions or conduct any activity that contravenes Pakistani law.
• Providing false or misleading information at any stage, including during registration, verification or support interactions.
• Attempting to reverse-engineer, decompile or interfere with any part of the wc99 platform's software or infrastructure.
• Harassing, threatening or abusing wc99 staff or other players through any communication channel.

wc99 is committed to providing a safe and enjoyable environment for all players. The platform provides a range of tools to help players maintain control over their gaming activity:

• Deposit limits: You can set daily, weekly or monthly deposit limits on your wc99 account at any time. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session timers: Set alerts to notify you when you have been playing for a specified length of time.
• Loss limits: Cap the maximum amount you can lose within a defined period.
• Self-exclusion: Temporarily or permanently exclude yourself from wc99. A temporary exclusion blocks access for a minimum of 30 days. Permanent self-exclusion closes your account with immediate effect and no reversal.
• Reality checks: Periodic pop-up reminders showing your session duration and net position.

If you are concerned that gaming is having a negative impact on your finances, relationships or wellbeing, we strongly encourage you to use these tools immediately and to seek support. Full details are available on the Responsible Gaming page.

All content on the wc99 platform — including but not limited to the wc99 brand name, logo, website design, game interfaces, text, graphics, video streams and software — is the intellectual property of wc99 or its licensed partners and is protected by applicable copyright and trademark law.

• You may not reproduce, distribute, publicly display or create derivative works from any wc99 content without prior written permission.
• Game software is licensed to wc99 by third-party providers. You may not copy, reverse-engineer or tamper with any game software accessible through the wc99 platform.
• The wc99 name and logo may not be used in any context that implies endorsement, affiliation or partnership without express written consent from wc99.

To the maximum extent permitted by applicable law, wc99's liability to any player in connection with the use of the platform is limited as follows:

• wc99 is not liable for any financial loss arising from the outcome of games or bets. All gaming involves risk and it is your responsibility to understand this before participating.
• wc99 is not liable for losses arising from temporary platform unavailability due to scheduled maintenance, technical failures or circumstances beyond our control.
• wc99 is not responsible for the performance of third-party payment providers, including delays, errors or failures on the part of Easypaisa, JazzCash, NayaPay, SadaPay, banks or card networks.
• In the event that wc99 is found liable for any loss, our total liability to you will not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.

wc99 collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering on wc99 you acknowledge that you have read the Privacy Policy and consent to the collection and use of your data as described therein.

• wc99 collects the minimum data necessary to operate the platform, comply with legal obligations and provide customer support.
• Your data will not be sold to third parties. It may be shared with payment processors and game providers solely to the extent necessary to deliver the services you have requested.
• You have the right to request a copy of your personal data, to correct inaccuracies and to request deletion of your data subject to applicable legal retention requirements.
• wc99 uses cookies and similar technologies to improve platform performance. For details, see the Privacy Policy.

Either wc99 or the player may close a wc99 account at any time. The circumstances and consequences of termination vary as follows:

• Player-initiated closure: You may request account closure at any time via wc99 live chat support. Any remaining withdrawable balance will be paid out to your verified payment method within seven business days.
• wc99-initiated closure – breach of terms: If wc99 closes your account due to a breach of these Terms and Conditions (including prohibited conduct as described in Section 9), any balance in the account may be forfeited entirely depending on the nature of the breach.
• wc99-initiated closure – responsible gaming: If wc99 closes your account under its responsible gaming policy, your full balance will be returned less any applicable bonus deductions.
• Inactivity: Accounts with no login activity for 12 consecutive months are classified as inactive. A notification will be sent to the registered mobile number. After 180 days of inactivity following the notification, an inactivity fee of Rs 200 per calendar month will be applied to the balance until the account is either reactivated or the balance reaches zero. No inactivity fee will result in a negative balance.
• Upon account closure, your access to the wc99 platform is revoked immediately. Data retention obligations require wc99 to retain certain records for up to seven years after account closure.

wc99 may amend these Terms and Conditions at any time. Minor clarifications and corrections may be made without formal notice. Material changes that affect player rights or obligations will be communicated via email to the registered address and/or via a prominent notice on the wc99 platform at least seven days before the change takes effect where practically possible.

The version of the Terms and Conditions published at wc99.im/terms-conditions on the date you last logged into your account is the version that governs your use of the platform. It is your responsibility to review these terms periodically.

If you have any questions about these Terms and Conditions, please contact the wc99 support team through the live chat feature available on the platform. Our support team is available 24 hours a day, seven days a week in both English and Urdu. You can also reach us by email at [email protected].